Child Safety Policy
Last updated: 26 August 2026 · Standards against child sexual abuse and exploitation (CSAE)
Zero tolerance. Quirky is exclusively for adults aged 18 and over. Child sexual abuse material, and any attempt to groom a minor, are strictly forbidden. Anyone who posts or solicits such content has their account terminated immediately and is reported to the authorities.
1. Our commitment
We reject every form of sexual abuse and exploitation of children and adolescents. We work to ensure Quirky is never used to produce, store, distribute or obtain such material, nor to bring adults closer to minors for sexual purposes.
2. What is forbidden
- any image, video, text or audio depicting or suggesting a minor in a sexual context;
- grooming: building a relationship with a minor with a view to abuse or exploitation;
- soliciting, offering, trading or commercialising child abuse material;
- sexualising children or adolescents, including through drawings, edits or AI-generated content;
- creating an account while under 18, or helping anyone circumvent that restriction.
3. How to report
- In the app: tap report on the profile, quirk or conversation and choose the reason “Involves a minor”. These reports go into a priority queue.
- By email: firenze@firenzeprogramacao.com.br with the subject “URGENT — Child safety”.
You do not need to be certain to report. We would rather review a false alarm than let something through.
4. What we do with a report
- Highest priority: reports of this nature are reviewed by a person ahead of every other queue.
- Immediate removal of the content and suspension of the account while we investigate.
- Permanent termination of the account if confirmed, with a block on re-registration.
- Preservation of evidence and access logs, for delivery to the competent authorities.
- Reporting to authorities in Brazil and, where applicable, to international child protection bodies such as NCMEC.
5. Prevention
- Mandatory age: we ask for a date of birth at sign-up and block anyone under 18.
- Automated moderation: every image is analysed before it becomes visible.
- Profile verification by selfie, to reduce fake profiles.
- Closed chat: nobody can message you without a mutual match.
6. Legal basis
This policy follows Brazil's Child and Adolescent Statute (Law 8.069/1990), in particular articles 240 and 241-A to 241-E, which criminalise producing, distributing, acquiring and storing child sexual abuse material, and the Brazilian Internet Act (Law 12.965/2014) regarding record retention and cooperation with authorities.
7. Where else to get help
- Brazil — Dial 100 (Human Rights Hotline) or 190 for the police.
- SaferNet Brasil — national cybercrime reporting channel: new.safernet.org.br/denuncie.
- United States — NCMEC CyberTipline: report.cybertip.org.
- Elsewhere, contact your local police or child protection agency.
8. Point of contact
For authorities, distribution platforms and child protection organisations, the responsible contact is:
FIRENZE PROGRAMAÇÃO DE SITES E APLICATIVOS LTDA.
Company ID (CNPJ) 66.777.790/0001-24
Avenida Paulista, 2073, Suite 2220 — Bela Vista, São Paulo/SP, 01311-940, Brazil
firenze@firenzeprogramacao.com.br